Channel Management

Armin Gögele
last updated on
25 June 2023

The term channel management describes the process of managing online distribution channels in hotels. These channels can be managed manually or automatically. The advantage of a channel management software is that data and information, like availability and room prices, are being automatically collected and updated on different platforms such as Booking, Expedia or HRS. Channel management allows hotels to maximize bookings and increase their revenue. Available rooms are instantly updated, leaving a very small margin for errors. Additionally, channel management offers the opportunity to increase prices when occupancy rates are high and thus generate additional revenue.

Benefits of Channel Management in Hotel Marketing

The most important questions about Channel Management:

How do I measure the success of my Channel Management?

The success of Channel Management can be measured using various metrics, including occupancy rate, revenue growth, average room rates, and the number of bookings across different channels.

How does Channel Management help in avoiding overbookings?

By automatically synchronizing and updating room availability and prices across different distribution platforms, Channel Management helps in avoiding overbookings. When a room is booked on one platform, it is automatically marked as unavailable on other platforms.

Which distribution channels can be managed with Channel Management?

A Channel Manager can manage various distribution channels, such as Booking, Expedia, HRS, Global Distribution Systems, and the hotel's own website. This allows for maximizing the hotel's presence across multiple platforms.

Book your Hotel Marketing Consultation:

15-Minute Expert Session - Free & without Obligation

Play
Getting started is that simple.
Discover the value of our expert consultation - concise, insightful, and free of obligation.
  • Exclusive one-on-one video call — free of charge, with no obligations
  • In-depth assessment of your current digital marketing setup
  • How to leverage guest data to drive direct revenue growth
  • Proven strategies to boost occupancy and booking performance
Schedule free consultation
Send request

Best Practices, Know-how and Success Stories: Read more articles

Results of the ADDITIVE Search Lift Study: How Social Media Ads Boost Google Search Performance in Hotel Marketing

Read article
Video ansehen
by David Weitlaner
May 2026

Marketing Real Talk #2: AI in Hotel Marketing – Why Software Tools Alone Can't Replace Strategic Expertise

Read article
Video ansehen
by Julia Hartig
April 2026

Exclusive Travel Data as a Competitive Advantage in Hotel Marketing

Read article
Video ansehen
by Alexander Mayr
April 2026

ADDITIVE+ NEWSLETTER: How Efficient Guest Communication Succeeds in the Hotel Industry

Read article
Video ansehen
by Peter Putzer
April 2026

Tourism Metropolis Rome: ADDITIVE Expands Its International Location Network

Read article
Video ansehen
by Stefan Hellweger
March 2026