Hotel Marketing Automation: 5 Essentials to Get You Started

2 min read
03 November 2022

Hotel Marketing Automation: 5 Essentials to Get You Started

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Marketing automation is a key to increasing efficiency in hotel marketing. Discover the five basic requirements you need to meet to benefit from this technology right away.

This is how hotels increase their reach efficiently

Hotel online marketing is used in the hotel industry not only to increase revenue and bookings, but also to secure market share. Targeted online communication and advertising helps hotels increase their visibility and reach. However, since online marketing for hotels is often associated with a lot of effort on the part of hoteliers, it is important to start automating these marketing activities.

The good news for all hoteliers is that the barrier to entry for marketing automation is very low, as most hotels already have the basics in place. Let's take a closer look at these basic requirements.

The 5 key basic requirements for hotels

1. A hotel's existing standard database

Since the hotel is already up and running, the hotel has access to a large amount of guest data even before marketing automation begins. This includes audience information, interests, demographics, booking information, and knowledge of what hotel activities the individual guest was interested in.

2. Willingness to innovate in hotel operations

In most cases, hoteliers are aware that every day marketing efforts are not automated costs valuable time and money. Yet, many continue to search for the perfect solution and wait until it is found. This costs the hotel money and at the same time the automation software loses time that it should be using to learn and adapt to the hotel's business. Hoteliers should have an active willingness to innovate for hotel operations and the courage to change.

3. The readiness of the hotel staff

For marketing automation to be implemented in a structured and successful way, change must come from within. In this regard, hotel employees are often the linchpin of digital adaptation. In addition to informative training sessions, hoteliers should explain the key benefits to staff, which will free them up to focus on what they do best: serving guests.

4. A great online presence for the hotel

The hotel's website is essential for marketing automation. Not only the technical part is important, but also an appealing and functional design. If an online presence already exists, it can be quickly customized and optimized. The same goes for social media profiles.

5. Professional marketing automation support

Last but not least, it is important to mention that hoteliers have the option of using a competent partner for marketing automation software. Here, the specialization of the software on the hotel industry is crucial. Professional providers usually offer all-inclusive online marketing support, which makes marketing automation easier and less complicated to use. ADDITIVE+ MARKETING AUTOMATION is a marketing automation software designed specifically for the hotel industry and offers hoteliers everything they need for a holistic online marketing system for hotels, including an interface to the hotel's own PMS.

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